Modern Kintsugi Restoration
Kintsugi Restoration Terms & Condition
We provide restoration services with the intention to help preserve broken items and items of sentimental value. We are in no way restoration experts and is still learning as we go along in this craft.
By engaging our service, you will bear all risks for your item(s) in the rare instance of an unsuccessful restoration.
Gold & Behold is not liable for any damages, unless it's caused during the restoration process. Before and after images of the restoration works will be taken for documentation.
We will only restore items with a retail price of SGD 100 or less.
Restoration fees will vary based on the material, type of restoration & the total number of fragments.
We will do our best to restore the pieces as skilfully as possible, to the best of our abilities and knowledge. Restoration fees (including courier fees) are strictly non refundable.
Adhesive residues and marks are an inevitable result of the restoration process and is not considered as damage. We will clean off all adhesive resided and marks to the best of our capabilities. However, some areas are impossible to reach in to clean (e.g., The inner walls of deep and narrow clear glass vessels).
In the unlikely and unfortunate circumstance of damage or unsatisfactory restoration (determined by Gold & Behold), the maximum compensation limit shall not exceed SGD 30 or 30% of the retail price of the piece, whichever is lower.
Gold & Behold reserves the rights to amend the Terms & Conditions without prior notice.
* The restoration timeline ranges from 2 to 3 months, depending on our schedule & availability ** Please only engage this service if you are agreeable with the stipulated waiting time